WORKFORCE

Sprint continues to expand its presence — this time in the Midwest.   The wireless carrier plans to add 30 new retail stores and more than 200 jobs throughout Iowa, Kansas, Minnesota, Missouri and Nebraska by the end of 2017. The new jobs will include a combination of retail, operations and technical experts.   

Amazon is making good on its promise to hire 130,000 workers by 2018.   The online giant announced Wednesday that it plans to fill more than 50,000 roles across its fulfillment network in the United States. Amazon is hiring “tens of thousands” full-time associates who will pick, pack and ship customer orders from its fulfillment centers. It will also fill supporting and managerial roles within its facilities, including human resources managers, IT specialists, and operations leaders, among other positions, the retailer said.

Businesses are eager to better serve their clients, but most lack the skills, processes and technology needed to leverage data effectively.   In fact, 61% of U.S. companies agree that inaccurate data is undermining their ability to provide an excellent customer experience, according to “Investing in Digital Transformation: The Year’s Most Sought-After Data Roles,” a report from Experian Data Quality.  

Pizza Hut is making big moves to improve the accuracy and reliability of its delivery experience.   The subsidiary of Yum! Brands plans to hire nearly 3,000 new drivers a month through the end of the year. The hiring effort, which will include full and part-time positions, will add approximately 14,000 new drivers across its delivery fleet, according to the company.   

The recent announcement that Amazon intends to purchase Whole Foods Market has the retail and grocery store industry reeling as traditional grocers assess the near and long-term impact that the online giant’s much larger position in the marketplace may have. And with good reason. Amazon is the classic “disruptor” and has changed the face of every industry it touches. But aside from the competitive aspects, this move potentially has significant political and policy impacts as well.   

Lowe’s Foods is taking steps to increase efficiency across its workforce.   The grocer is adopting enterprise labor planning and workforce management solutions from Logile across the chain’s nearly 100 stores operating in the Carolinas and Virginia. The solutions will help the grocer generate more accurate sales and labor forecasts, and improve scheduling at the task level across all store departments.  

Amazon’s innovative re-training program has hit an all-time high.   

Sears Holdings is reducing headcount as part of its ongoing effort to deliver $1.25 billion in annualized cost reductions. It's also losing a key online executive.   Sears is eliminating some 400 full-time jobs at its corporate offices, in Hoffman Estates, Illinois, and from its support functions. In addition, certain positions at the chain's field operations will be impacted. The eliminated jobs represent less than half a percent of the 140,000 full-time and part-time employees Sears had as of the end of January.