Returns fraud and policy abuse pervasive among U.S. shoppers A new survey has some somber findings about consumer behavior when it comes to returning e-commerce purchases. How retailers will meet challenges with technology in 2024Retail has experienced an uneven recovery, with some segments and markets finding new opportunities and others floundering in the post-shutdown environment. eBay settles cyberstalking charges for $3 million eBay has reached an agreement with the Department of Justice (DOJ) regarding an August 2019 harassment and intimidation campaign. Shrink is a big problem for small retailers A new survey reveals many small- and mid-sized retailers face more of a challenge from shrink than their larger peers. Five Supply Chain Predictions for 2024 The arrival of 2024 will bring some notable supply chain trends with it. NRF: Returns totaled $743B in 2023; reach 14.5% of sales Retailers have been focused on efforts to mitigate returns — and with good reason. Rite Aid won’t use facial recognition for 5 years in FTC settlement Rite Aid Corp. is agreeing to proposed Federal Trade Commission (FTC) restrictions on deploying facial recognition technology in its stores. Toronto’s Yorkdale Shopping Centre unifies security A major Canadian shopping center is shifting from proprietary security systems to an integrated modern architecture. Hackers steal personal data from parent of North Face, Timberland VF Corp. is disclosing a cyberattack that exposed some company data, including personal data. Secure retail for strong experiences As consumers develop their Christmas wish lists, retailers are busy compiling lists of their own. First Previous 5 6 7 8 9 Next Last