Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 9/30/2019
Instagram tests opt-in reminder feature
Instagram is piloting a new instant product launch notification service. - 9/30/2019
True Value builds up to retail buying event
Independent hardware retailers will have limited-time access to discounted inventory. - 9/30/2019
Amazon Go reportedly coming to other retail locations
Amazon Go’s cashierless technology may be coming to an airport or cinema near you. - 9/30/2019
Tilly’s taps Nordstrom exec to oversee merchandising
A specialty retailer is naming a 25-year Nordstrom veteran as chief merchandising officer. - 9/30/2019
Report: Macy’s to close landmark Seattle store
Macy’s will reportedly shutter a store it has run at an historic location in downtown Seattle since 2003. - 9/27/2019
Marshalls enters e-commerce late but with three smart moves
Marshalls is a newbie to e-commerce, but already displaying a savvy approach to the channel. - 9/27/2019
Survey: Webrooming, showrooming popular with shoppers
Consumers are proving themselves comfortable using multiple channels on the path to purchase. - 9/27/2019
CSA Exclusive: Chipotle will fill your order – however and wherever you choose
Chipotle Mexican Grill is connecting the digital and in-store sides of the customer experience. - 9/27/2019
Study: Automated call centers carry hidden cost
A new survey indicates call center automation drives away customers, incurring losses. - 9/26/2019
Kendra Scott keeps customers informed with inventory awareness
A fast-growing specialty jewelry retailer leverages granular data insight for targeted recommendations.